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Blue Planet Services
and Support

Trusted expertise for driving business success

Accelerate your adoption of intelligent automation

The need to be customer-focused is driving revolutionary changes in the network. Technologies like SDN, NFV, Cloud, AI, 5G and more are now capable of making your network more intelligent and adaptive to end-user needs while greatly simplifying operations. Introducing them is not a straightforward task, however, because personnel are often fully consumed supporting existing services and networks.

Blue Planet’s world-class Services and Support solution can help. It fully embraces the open, multi-vendor ecosystem, allowing you to:

No. 1

Gain access to a wide range of specialized expertise across varying technologies and domains

No. 2

Consume and deploy tested capabilities with flexibility and speed, optimized to meet your business priorities

No. 3

Achieve the right balance of in-house and outsourced expertise based on specific need

The Blue Planet Services and Support solution includes multiple phases:

Plan - Assess challenges and solutions and define requirements

Design - Choose and plan features and functionality to meet service objectives

Implement - Install and integrate hardware and software and perform full testing. Our Rapid Deployment Services provide support to get you quickly up and running

Support - Get day-to-day technical support with the option for on-site and/or remote support 24x7x365 coverage

Optimize - Fine-tune solution implementation as needed

Train - Receive free and instructor-led training offers to build in-house expertise and knowledge

You can also take advantage of the Blue Planet Scrum as a Service solution which allows you to quickly gather a team of experts to successfully drive and manage your projects to full completion.

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Our intelligent automation software expertise is backed by Ciena’s decades of experience working with service provider networks, making our offerings valuable and unique.

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