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Deliver services at scale with intent-driven Blue Planet Orchestration

AI-powered automation for service activation and management across complex networks

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Accelerate time to market with intent-driven orchestration

Streamline service ordering, orchestration, and delivery.

The challenges

Reliance on legacy service orchestration systems and manual processes slows the delivery of on-demand digital services.

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Our approach

Blue Planet Orchestration automates service ordering and orchestration across complex multi-vendor, multi-domain, and hybrid networks.

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The benefits

With rapid service order management and end-to-end activation, Blue Planet Orchestration accelerates time to revenue and enriches customer experience with on-demand service offerings.

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Blue Planet Orchestration features two software applications that automate the order-to-service process

Service Order Management

Service Order Management automates the entire service order lifecycle—from creation and update to completion or cancelation—eliminating costs and delays associated with fragmented workflows, inconsistent activation procedures, and human error. By orchestrating orders across domains and vendors with real-time visibility, policy enforcement, and closed-loop integration with inventory and assurance, it enables faster service activation, reduces order fallout, and delivers predictable, SLA-driven outcomes.

Multi-Domain Service Orchestration

Multi-Domain Service Orchestration uses model-driven abstraction and intent-based, declarative orchestration to automate service activation end to end across network vendors, layers, and domains. It enables zero-touch fulfillment, consistent policy enforcement, and closed-loop coordination with inventory and assurance—accelerating time to market, reducing operational complexity, and improving service reliability at scale.

How Orange Business is revamping its IT stack

Orange Business is overhauling its IT infrastructure and OSS with a next-generation, fully digital, and AI-native platform. Blue Planet is supporting that transformation by providing service order management, orchestration, and AI-powered service assurance processes to accelerate closed-loop automation.

Intent-driven service orchestration benefits

Delivering digital services at speed requires automated service order management and cross-domain, intent-based orchestration capabilities.
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Expedite service orders

Speed service delivery with unified visibility and control of order creation, completion, and cancelation.

Harness multi-domain service orchestration

Simplify operations with streamlined delivery of services across complex environments driven by intent.

Enable on-demand service delivery

Improve customer experiences by automating the complete order-to-service process while removing the complexity from on-demand service delivery.

Proven outcomes

Blue Planet Orchestration accelerates service delivery outcomes.

90%

Reduction in order fallout rates by automating the service order management process

80%

Less 5G provisioning time by automating the customer information questionnaire process

50%

Lower service delivery time with cross-domain orchestration

Customers

Orange Business

Blue Planet provides service order management, orchestration, and AI-powered service assurance processes to support Orange Business's IT overhaul.

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BT Group

Blue Planet automates the orchestration and delivery of network services across BT Group consumer and business products.

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Telefonica Germany

Telefonica Germany deploys Blue Planet Orchestration to simplify end-to-end service management.

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Frequently asked questions

What is intent-driven orchestration?

Intent-driven orchestration is a network management approach that uses AI and automation instead of low-level configurations to define the desired outcome.

How does Blue Planet Orchestration support closed-loop automation?

Blue Planet Orchestration natively integrates with:

  • Blue Planet Inventory for accurate, real-time topology
  • Blue Planet Unified Assurance and Analytics for fault, performance, and SLA analysis

This integration enables automated validation, remediation, and re-optimization when issues occur.

Can orchestration adapt when services or network designs change?

Yes: Blue Planet Orchestration uses dynamic models and shared data. Workflows automatically adapt as:

  • Services evolve
  • Network topology changes
  • New vendors or domains are introduced

Is Blue Planet Orchestration suitable for both greenfield and brownfield environments?

Yes: Blue Planet Orchestration is commonly deployed in brownfield OSS environments, coexisting with legacy systems while progressively automating domains and services.

How does Blue Planet Orchestration integrate with our existing OSS/BSS stack?

Blue Planet Orchestration uses:

  • TM Forum Open APIs (northbound)
  • Open southbound APIs and resource adapters
  • Event-driven integrations (REST, Kafka, and more)

This allows integration without heavy customization.

Does orchestration require replacing our existing inventory or assurance tools?

No: Blue Planet Orchestration can integrate with existing systems, but customers get the most value when orchestration is paired with Blue Planet Inventory and Blue Planet Assurance, enabling closed-loop automation.