Move over technology, it’s all about customer experience
At last week’s SDN & NFV World Congress, the event that ushered in SDN and NFV technologies back in 2012, it was acknowledged that software control and virtualization have matured to the point that they are now considered table stakes in today’s world of hyper-scale computing and networking. Service providers are keenly focused on delivering the services their customers need, with the performance they demand. Blue Planet’s Marie Fiala discusses the current services trends.
Are broken inventory systems stalling your automation strategy?
Automating your network’s operational processes is the goal, but you can’t automate what you can’t see. Here's why the foundation of a successful automation strategy starts with fixing your legacy inventory systems and processes.
Better Inventory Visualization Slashes Costs and Accelerates New Technology Introduction
Legacy inventory systems can be a major inhibitor to service provider operations. Here's how one major CSP transformed its operations by moving to a single federated inventory environment that provides a complete and current visualization of their network.
When time is money, banks can’t afford a network outage
To deliver a higher quality customer experience, banks of all sizes are deploying innovative digital applications and partnering with FinTechs to bundle new services. Learn how Ciena’s Blue Planet Route Optimization Assurance (ROA) product can help banks ensure that their IP/MPLS networks are agile enough to support them.
When the lights go out: How utilities can better assess the impact of outages on their network assets
Do you have access to real-time data and an end-to-end network view to know what network resources are impacted during a power outage? Mitch Simcoe explains how utilities can get a single dynamic view of the current state of their network and service resources to help bring the lights back on.
How to bend the IP cost curve in your favour, using software
The most pressing problem to solve for IP networks today is not scaling bandwidth alone, but achieving sustainable operations. That's where Adaptive IP can help, says Weng Cheong Loke, Director of Packet Network Business, Asia Pacific & Japan, Ciena.
On-Demand Services for our On-Demand World
Anand Santhanam, Vice President, Communications, Media & Entertainment, Americas, of Infosys and Blue Planet’s Kailem Anderson, Vice President of Software and Services, discuss the value that on-demand services bring to network operators, and to the enterprises they serve.
Q&A with Akamai: Automating Multi-Access, Multi-Service Edge Computing with Video Distribution
Marc Fiuczynski of Akamai Technologies sits down with Blue Planet’s Rob Tomkins to discuss the automation of multi-access, multi-service edge computing including video distribution.
3 steps for delivering network automation at scale
To maximize the impact of network automation across all areas of your business, you’ll need passionate, skilled people, an agile development approach, and smart technologies that can map, orchestrate and automate your environment at scale.
Boost your bottom line with automated service delivery
By automating service provisioning and turn-up across your multi-vendor network, you can reduce time-consuming manual processes and staffing costs, and speed up order to cash. All it takes is a little network intelligence from Ciena, says Dan Chillcott, Vice President of Sales at Ciena. This article was originally published in LinkedIn.
SD-WAN Gets (More) Real for Service Providers
The trend toward managed SD-WAN services is good news for service providers. Kevin Wade details recent developments in the SD-WAN market, and how Blue Planet supports some of the industry’s largest SD-WAN services providers.
Trouble-to-Resolve: Assure Layer 3 Service Performance in Minutes
How can service providers assure Layer 3 service performance in today’s complex networks? Don Jacob details how Blue Planet’s Layer 3 Service Assurance solution can provide real-time and historical routing path information to quickly resolve trouble tickets.
How utility network managers can gain critical visibility to meet user demands
Network continuity is vital for utility managers – but traffic congestion can occur at any time impacting the ability to carry this mission-critical traffic within desired latency specifications. Learn how and why utilities need to leverage data-driven analytics to provide service continuity.
Reimagining Ethernet Service Delivery with Intelligent Automation
Andreas Uys of Dark Fibre Africa and Blue Planet’s Tom DiMicelli discuss how MEF-certified Ethernet services, TM Forum-defined open APIs and the Blue Planet Intelligent Automation platform streamline Ethernet Service activation.
AsiaPac CSPs are racing to keep up with the digital economy
AsiaPac service providers are looking to evolve their offerings and operations to address the challenges from disruptive competitors. Ciena's Anup Changaroth details how intelligent automation paves the way to the future. This article was originally published in Disruptive Asia.
How regional providers can increase customer satisfaction with smarter IP troubleshooting
The data network has become the lifeline for businesses – so speed and accuracy in diagnosing application or service-affecting network issues is critical to provide excellent service. Learn how route analytics can be deployed easily to speed triage and diagnosis of network issues.
Operations on the move at DTW 2019
Traditionally, OSS has been seen as lagging when it came to software innovations, playing catch-up after new technologies have well progressed on the adoption curve. That was far from the case at last week’s Digital Transformation World, where the talk was of ‘Intelligent Operations for a 5G World’. Also on the agenda: AI, automation, block-chain, cloud. Blue Planet’s Marie Fiala describes how OSS is now in lock-step with new software technology, driving network evolution and business outcomes.
Avoid outage outrage: Why AI-assisted operations is the next big thing for networks
Blue Planet is introducing a comprehensive solution built around AI and advanced analytics that solves the major operational burden of troubleshooting and resolving issues in today’s complex networks. Kailem Anderson details the challenge and how Blue Planet Preemptive Network Maintenance can help.
Q&A: Blue Planet’s Andy Youé talks network visualization and automation
Ciena's Christine Keck talks to Andy Youé about Blue Planet and how to best support service provider evolution towards network automation and visualization.
The practical road to intelligent automation
The journey to network automation begins with a single step…Big bang OSS transformation projects are slow, expensive and disruptive. Why not consider taking a ‘brick-by-brick’ approach that delivers value faster and sets you up for future success?
AI Ops: Let the data talk
The catalysts and ROI of AI-powered network analytics for automated operations were the focus of discussion for service providers at the recent FutureNet conference in London. Blue Planet’s Marie Fiala details the conversation.
Discussing Network Automation, Service Assurance and more in Paris
Today's customer requires IT operations to move away from siloed stand-alone products to a single, end-to-end solution that covers all aspects of today’s modern network. Blue Planet's Customer Symposium in Paris will give insights on how an end-to-end service ready network can enable faster order-to-service and trouble-to-resolve processes.
Network Analytics and AI: How to choose a solution that best aligns with your adoption strategy
Integrating AI and advanced analytics into your network processes and operations can seem like a daunting task. Here's three guidelines for choosing a solution that best fits your company’s unique requirements.