Webinar – Automating Assurance to Improve the Customer Experience
In a world of standardized telco services, ‘customer experience’ is emerging as a key differentiator. In this session, learn why automation is critical to closed-loop service assurance, and how it delivers a new experience that not only retains but also grows your customer base.
Technology Journalist and Presenter
Founder, Partner, and Principal Analyst, Appledore Research