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Telco Modernization: Considerations for tomorrow's OSS

In the era of cloud, modernization means more than just reimplementing existing functions. So how are operators rethinking their ambitions and priorities in networks operations, in the light of advances in software and automation technology? Which technologies and behaviors are regarded as the most important for back-office operations, as telcos look forward? How confident are telcos in their ability to exploit stunning developments in GenAI? In this report, we share the results of a survey of telecom operators, with insights into their considerations for modernizing networks, operations and systems.

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