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Blue Planet Customer Contracts

Software as a Service

Blue Planet SaaS Support Services

The Services Description describes the service elements, features, activities and deliverables related to the BPE and Blue Planet SaaS products.
Support Services

Services Description - Customer Success Advocate

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Customer Success Advocate.
License Agreements

Blue Planet Trial Agreement

Licensed Software is supplied to Customer to allow it to test and evaluate the Licensed Software in advance of a purchase decision, and if Customer wishes to purchase the right to use the Licensed Software or any additional Ciena products, it may do...
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This Security Schedule describes the information security standards that Blue Planet maintains in order to protect Your Data on our SaaS platform.
Support Services

Blue Planet Smart Support Services

Blue Planet Smart Support Service is a set of multi-technology support services provided on an annual subscription basis.
Software as a Service

Blue Planet Terms of Service

This Terms of Service, including the related Quote, is a legal agreement governing the terms and conditions under which You purchase the Blue Planet SaaS products
DevOps

Blue Planet Dev Ops Software Evaluation License

The Blue Planet Evaluation edition is a single-host version of Blue Planet scaled to be appropriate for developer use.
This Service Description describes the service elements, features, activities, and deliverables related to the Health Check Service for Blue Planet’s Route Optimization and Assurance.
Professional Services Agreement

Professional Services Agreement

This Professional Services Agreement, including the related Statement of Work and Quote, as applicable, (collectively the “Agreement”), is a legal agreement between You and Blue Planet.
Software as a Service

Blue Planet Privacy Policy

This privacy policy (the Policy) sets out how we, at Blue Planet, collect, use and protect your personal information.
Other

Blue Planet Mutual Non-Disclosure Agreement

The Parties wish to engage in discussions in which either Party may disclose to the other certain technical and/or business information relating to the Disclosing Party which is non-public, confidential or proprietary in nature.
The Blue Planet DevOps Toolkit is a Vagrant-based, self-contained environment for developing and testing Blue Planet resource adapters and service templates.
License Agreements

Blue Planet End User License Agreement

This End User License Agreement, including the related Quote, as applicable, (collectively the “Agreement”), is a legal agreement between You and Blue Planet.
Support Services

Blue Planet Solution Support Services

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Tiered Solution Support Services.
Professional Services Agreement

Blue Planet Fixed Fee Professional Services Agreement

This is a Professional Services Agreement, including the related services description, covering various services provided by Blue Planet under the fix fee model.
This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Instructor-Led Training.
DevOps

Blue Planet DevOps Toolkit Technical Assistance Service Description

This Service Description describes the service entitlements, deliverables, Ciena assumptions, buyer’s (Buyer’s) responsibilities and exclusions related to the provision of Blue Planet DevOps Toolkit Technical Assistance (Service) offered...
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Support Services

Services Description - Rapid Deployment ROA Professional Services

This Service Description describes the service elements, features, activities, and deliverables related to the Rapid Deployment Service for Blue Planet’s Route Optimization and Assurance.
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