Ciena uses cookies to ensure that we give you the best experience when visiting our website, as well as to enhance the overall quality of our site. By continuing, we assume that you consent to receive all cookies on all Ciena websites. To consent to receive all cookies on all Ciena websites, click I acknowledge. To learn more, view our privacy policy.

There was a problem with your video. Another version is available.

Blue Planet Customer Contracts

Support Services

Services Description - Solution Optimization Consulting Service

This Service Description describes the service elements, features and activities related to the Blue Planet Solution Optimization Consulting Service.
Software as a Service

Blue Planet SaaS Support Services

The Services Description describes the service elements, features, activities and deliverables related to the BPE and Blue Planet SaaS products.
Support Services

Services Description - Customer Success Advocate

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Customer Success Advocate.
Licensed Software is supplied to Customer to allow it to test and evaluate the Licensed Software in advance of a purchase decision, and if Customer wishes to purchase the right to use the Licensed Software or any additional Ciena products, it may do...
Read More
Software as a Service

Blue Planet Security Schedule – Software as a Service

This Security Schedule describes the information security standards that Blue Planet maintains in order to protect Your Data on our SaaS platform.
Support Services

Blue Planet Smart Support Services

Blue Planet Smart Support Service is a set of multi-technology support services provided on an annual subscription basis.
Software as a Service

Blue Planet Terms of Service

This Terms of Service, including the related Quote, is a legal agreement governing the terms and conditions under which You purchase the Blue Planet SaaS products
The Blue Planet Evaluation edition is a single-host version of Blue Planet scaled to be appropriate for developer use.
Support Services

Services Description – HCS Professional Services

This Service Description describes the service elements, features, activities, and deliverables related to the Health Check Service for Blue Planet’s Route Optimization and Assurance.
Support Services

Services Description - UAA Software Upgrade Services

This Service Description describes the service elements, features, activities, and deliverables related to the UAA Software Upgrade Service.
Professional Services Agreement

Professional Services Agreement

This Professional Services Agreement, including the related Statement of Work and Quote, as applicable, (collectively the “Agreement”), is a legal agreement between You and Blue Planet.
This privacy policy (the Policy) sets out how we, at Blue Planet, collect, use and protect your personal information.
Other

Blue Planet Mutual Non-Disclosure Agreement

The Parties wish to engage in discussions in which either Party may disclose to the other certain technical and/or business information relating to the Disclosing Party which is non-public, confidential or proprietary in nature.
DevOps

Blue Planet DevOps Exchange EULA

The Blue Planet DevOps Toolkit is a Vagrant-based, self-contained environment for developing and testing Blue Planet resource adapters and service templates.
Support Services

Blue Planet Product Lifecycle and Support

Blue Planet Portfolio Lifecycle Process & Definitions and support services.
This Service Description describes the service elements, features, activities, and deliverables related to the Rapid Deployment Service for Blue Planet Orchestration.
Support Services

Service Description – Scrum Team Professional Services

This service description describes the service elements, features, and activities related to the Blue Planet scrum team as a service (“STaaS”).
License Agreements

Blue Planet End User License Agreement

This End User License Agreement, including the related Quote, as applicable, (collectively the “Agreement”), is a legal agreement between You and Blue Planet.
Support Services

Blue Planet Solution Support Services

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Tiered Solution Support Services.
This Service Description describes the service elements, features, activities, and deliverables related to the Product Migration Service for Blue Planet’s Route Optimization and Assurance.
Support Services

Services Description - UAA Professional Services

This Service Description describes the service elements, features, activities, and deliverables related to the UAA Rapid Deployment Service.
Professional Services Agreement

Blue Planet Fixed Fee Professional Services Agreement

This is a Professional Services Agreement, including the related services description, covering various services provided by Blue Planet under the fix fee model.
Support Services

Blue Planet Training Services: Instructor-Led Training

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Instructor-Led Training.
This Service Description describes the service entitlements, deliverables, Ciena assumptions, buyer’s (Buyer’s) responsibilities and exclusions related to the provision of Blue Planet DevOps Toolkit Technical Assistance (Service) offered...
Read More
Support Services

Services Description - Rapid Deployment ROA Professional Services

This Service Description describes the service elements, features, activities, and deliverables related to the Rapid Deployment Service for Blue Planet’s Route Optimization and Assurance.
Support Services

Blue Planet Analytics – Professional Services: Network Health Evaluation Service

This Service Description describes the service elements, features, activities, and deliverables related to the Blue Planet Analytics - Professional Services : Network Health Evaluation Service.
Get started now