Virgin Media Ireland Automates Delivery of Next-Gen Fibre Broadband Services with Blue Planet

Virgin Media Ireland is working with Blue Planet, a division of Ciena (NYSE:CIEN), to support the company’s three-year move to a full fibre network, and transition from traditional cable services to fully automated high-speed fibre broadband services. With the Blue Planet platform as the foundation of its network and service automation strategy, Virgin Media is able to deliver a better end-user experience and ultra-fast broadband connectivity for its customers.

As part of its commitment to revolutionize the way their residential and business customers connect and experience the digital world, Virgin Media selected Blue Planet’s intelligent automation platform to modernize its Operational Support Systems (OSS) stack.

“Blue Planet’s zero-touch model-driven service fulfilment and strong DevOps ecosystem enable us to speed up the order to service process. From creation and update to completion or cancellation, we can easily launch superfast and reliable fibre broadband services. This strategically positions Virgin Media as a leading innovator in Ireland and improves our ability to offer the best experience to our customers,” said John Walsh, Director of Technology Transformation, Virgin Media Ireland.

Integrated and deployed by telco focused Prodapt, a Blue Orbit and Virgin Media network OSS implementation partner, the Blue Planet platform is enabling Virgin Media to quickly launch 2GB Full Fibre Broadband to homes and businesses across Ireland. Blue Planet also provides Virgin Media a single ‘source of truth’ for network and IT users that reflects the current state of the network. Additionally, Blue Planet Orchestration accelerates service velocity, improves service agility and supports dynamic service delivery.

“Blue Planet is supporting Virgin Media Ireland with an adaptable, automated end-to-end order to service lifecycle, reducing delays and human errors often associated with legacy manual operations. By embracing intelligent automation, Virgin Media is in a better position to meet its goal of bringing faster connectivity across Ireland,” said Joe Cumello, Senior Vice President and General Manager, Blue Planet.